Refund policy

As We Are A Small Business, We Run On Limited Stock And We Are Unable To Offer Any Refunds At The Moment, We Only Operate On A NO REFUND / EXCHANGE ONLY POLICY.

To Be Eligible For Exchange When You Return An Item - THEY MUST MEET THESE REQUIREMENTS:

- Items MUST Be Unworn & Unwashed. With Tags Still Attached.

- RETURNS Will Not Be Accepted If There Is Any Sign Of Make-Up, Deodorant, Pet Hair, Smell Of Smoke or Anything else. 

- Please AVOID getting any MARKS OR STAINS Of Any Kind Because Item Will Not Be Accepted And Will Be Returned Back To You.

RETURNS For Store Credit Or Exchange Are Processed Within 10 Working Days.

- EMAIL US FIRST: Sales@ohmysoulclothing.com

- INTERNATIONAL ORDERS Are Final And Non-Returnable.

- SALE ITEMS Are Final And Non-Returnable.  

Unfortunately, we cannot accept returns on sale items or gift cards.

PLEASE NOTE: That The Following Items Can Not Be RETURNED OR EXCHANGED For Sanitary Reasons: BODYSUITS 

HOW TO MAKE A RETURN: {UK ORDERS}

- Contact Us By Sending Us An Email First to Sales@ohmysoulclothing.com Within 14 Days Of Receiving Your Order

- Please Enter In The Subject "RETURNS" And Let Us Know The Issue With The Item. 

- A Return Address Will Be Provided And We recommend Using Recorded Delivery As We Are Not Responsible For Any Items Not Delivered To Us.

- If Item Is In Original Condition We Will Issue A Store Credit/Exchange.

- We Are Unable To Accept LATE RETURNS!

- Shipping Fees/ Return Shipping Fees are Non-Returnable.

Any RETURNS Made Will Be Minus The Total Delivery & Cost To Return.